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Terms of Service

Our agreement with you

Last Updated: October 15, 2025

Agreement to Terms

Welcome to Best Places to Work! These Terms of Service ("Terms") govern your use of our employee engagement platform and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.

If you do not agree to these Terms, you may not use our services.

Table of Contents

1. Our Services 2. User Accounts 3. Acceptable Use 4. Intellectual Property 5. Payment & Billing 6. Data Ownership 7. Warranties & Disclaimers 8. Limitation of Liability 9. Indemnification 10. Termination 11. General Provisions 12. Contact Information

🚀 1. Our Services

Best Places to Work provides:

  • Employee engagement survey platform
  • Trust Index Survey administration
  • AI-powered analytics and insights
  • Real-time dashboards and reporting
  • Regional benchmarking tools
  • Support and training services
We reserve the right to modify, suspend, or discontinue any part of our services with reasonable notice.

👤 2. User Accounts

Account Registration

To use our platform, you must:

  • Provide accurate and complete information
  • Be at least 18 years old
  • Have authority to bind your organization
  • Maintain the security of your account credentials

Account Responsibilities

You are responsible for:

  • All activities under your account
  • Maintaining confidentiality of passwords
  • Notifying us of unauthorized access
  • Ensuring your users comply with these Terms

✅ 3. Acceptable Use Policy

You agree NOT to:

❌ Violate Laws

Use our services for illegal purposes

❌ Abuse System

Attempt to hack, disrupt, or overload

❌ Misrepresent

Impersonate others or provide false information

❌ Reverse Engineer

Attempt to copy or modify our software

❌ Spam

Send unsolicited communications

❌ Interfere

Disrupt other users' access

Šī¸ 4. Intellectual Property Rights

Our Property

The platform, including all software, designs, text, graphics, and trademarks, is owned by Champlin Enterprises, LLC. You receive a limited, non-exclusive, non-transferable license to use our services.

Your Content

You retain ownership of data you submit. By using our services, you grant us a license to process, store, and display your data solely to provide our services.

đŸ’ŗ 5. Payment & Billing

Fees

Annual subscription fees are due upon signing. Pricing is available at our pricing page.

Payment Terms

Payment is due within 30 days of invoice. Late payments may result in service suspension.

Refunds

Fees are non-refundable except as required by law or stated in your service agreement.

Price Changes

We may change prices with 30 days notice. Changes apply to renewal periods.

📊 6. Data Ownership & Usage

Your Data

You own all survey data and employee information. We process it only to provide services.

Anonymized Data

We may use anonymized, aggregated data for research, benchmarking, and platform improvement.

Data Export

You can export your data at any time in standard formats.

Data Deletion

Upon termination, we will delete or return your data as specified in your agreement.

⚠ī¸ 7. Warranties & Disclaimers

IMPORTANT DISCLAIMER

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

  • Warranties of merchantability or fitness for a particular purpose
  • Guarantees of uninterrupted or error-free service
  • Warranties regarding accuracy or reliability of results

We strive for 99.9% uptime but cannot guarantee continuous availability.

🛡ī¸ 8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or data loss
  • Third-party actions or content

Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

🤝 9. Indemnification

You agree to indemnify and hold harmless Champlin Enterprises, LLC from claims arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of others
  • Your data or content

đŸšĒ 10. Termination

By You

You may terminate your account with 30 days written notice. Fees are non-refundable.

By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Fail to pay fees
  • Engage in fraudulent activity
  • Pose a security risk

Effect of Termination

Upon termination:

  • Your access will be revoked
  • You must pay all outstanding fees
  • We will handle your data per our Privacy Policy
  • Provisions that should survive will remain in effect

⚖ī¸ 11. General Provisions

Governing Law

These Terms are governed by the laws of [State], without regard to conflict of law principles.

Dispute Resolution

Disputes will be resolved through binding arbitration, except for intellectual property claims.

Entire Agreement

These Terms constitute the entire agreement between you and us regarding our services.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

No Waiver

Our failure to enforce any right does not waive that right.

Assignment

You may not assign these Terms without our consent. We may assign them freely.

📧 12. Contact Information

Questions about these Terms? Contact us:

Mail

Champlin Enterprises, LLC
Attn: Legal Department
1449 S Michigan Ave, Ste 13946
Chicago, IL 60605

Contact Form

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: October 15, 2025